Last updated: June 13, 2026
BitGainx ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
We collect information you provide directly, including your name, email address, phone number, date of birth, and financial information necessary to provide banking services.
We use your information to: process transactions, verify your identity (KYC), send transaction notifications, improve our services, and comply with legal obligations.
We implement industry-standard security measures including 256-bit encryption, secure HTTPS connections, and regular security audits to protect your data.
We do not sell your personal information to third parties. We may share data with service providers who assist in operating our platform, subject to strict confidentiality agreements.
We use session cookies to maintain your login state. We do not use tracking cookies for advertising purposes.
You have the right to access, correct, or delete your personal data. To exercise these rights, contact our support team.
We retain your data for as long as your account is active and as required by applicable financial regulations.
For privacy-related inquiries, contact us at support@bitgainx.com