Click "Open Account" on our homepage, fill in your name, email, and password. You'll receive a verification email — click the link to activate your account. The whole process takes under 2 minutes.
The minimum deposit is $10. There are no monthly fees or maintenance charges.
We currently support users from most countries. Some features like wire transfers may have regional restrictions. Contact support for your specific country.
Deposits & Withdrawals
Bitcoin deposits confirm in 10–30 minutes. Cash App, Zelle, and PayPal deposits are typically credited within 1–4 hours after admin review. Wire transfers take 1–3 business days.
Go to Withdraw, choose your method (bank transfer, wire, crypto, PayPal, or Zelle), enter the amount and your account details, then submit. Withdrawals are processed within 1–2 business days.
Withdrawal fees depend on your account settings. Check the fee schedule in your dashboard or contact support.
Transfers & Payments
Use Internal Transfer and enter the recipient's account number (format: BG000000000). Transfers between BitGainx accounts are instant and free.
We support Bitcoin, PayPal, Wise, Cash App, Zelle, Venmo, Revolut, and Alipay.
Yes! Go to Recurring Transfers to set up standing orders — daily, weekly, bi-weekly, or monthly.
Bitcoin & Crypto
Go to Swap Crypto, select "Buy BTC", enter the USD amount, and confirm. Bitcoin is credited to your account instantly at the current market rate.
Yes, we use live rates from CoinGecko, updated every 5 minutes. The rate auto-refreshes on the swap page every 30 seconds.
Yes, use the Withdraw page and select "Crypto" as the method. Enter your wallet address and the amount.
Security & KYC
KYC (Know Your Customer) is required by financial regulations. You need to upload a government-issued ID (passport, national ID, or driver's license) plus a selfie. This unlocks full account features.
Yes. We use AES-256 encryption for sensitive data, bcrypt for passwords, CSRF protection on all forms, and PDO prepared statements to prevent SQL injection.
Go to Profile → 2FA Security. Scan the QR code with Google Authenticator or Authy, then enter the 6-digit code to activate.
Cards & Loans
Go to My Cards and click "Apply for Card". Virtual cards are typically approved within 24 hours.
We offer personal, home, vehicle, education, business, and mortgage loans. Apply through the Loans section.